Yvonne Ryan champions communication as the key skill for business success at any level. During her 30 years in technical management, where she was challenged daily to establish and maintain open lines of communication among a diverse population, Yvonne developed a keen insight into what works and what doesn’t. In July 2003, Yvonne retired from engineering and founded Leader’s Edge CA. Through her practice as a leadership and career development coach, team facilitator, and trainer, Yvonne helps technical people develop the organizational and people skills required to become effective leaders within their organizations. Learn more about Yvonne’s innovative programs and services at: http://www.leadersedgeca.com.
How is it that some individuals appear to respond appropriately to and interact successfully with others regardless of the situation? What do they know that you may not? In this thought-provoking and entertaining presentation, Yvonne Ryan explores the art of response, from how to assess different situations and people to tailoring your responses in light of desired outcomes. If you’ve ever been less than satisfied with how you’ve handled a particular situation, whether job-related or socially, come pick up a few new tips to improve your success.
